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How we designed and built Fundi Bora Services

A home-services marketplace for Kenya, designed by SERPISTAN and then developed by us after the client approved the design.

Client

Fundi Bora Services

Industry

Home-services marketplace

Location

Kenya

Services

Brand guidelines · UI/UX design · Development

Status

Live

E-commerce website development for a leather shoes brand

Results at a glance

Live site · serving Mombasa, Nairobi and Nakuru

11

Pages designed & built

Desktop and mobile

21

Services listed

Each with its own quote path

3

Cities served

Mombasa, Nairobi, Nakuru

2

User journeys

Customers and fundis

Summary

Fundi Bora Services connects customers in Kenya with vetted tradespeople (“fundis”). SERPISTAN ran discovery, created the brand guidelines, designed every page for mobile and desktop and, after the client approved the design, built and launched the website.

Written by the SERPISTAN team, reviewed by Suhail Ashraf, Founder & CEO · Updated October 2026

01

About the client

Fundi Bora Services is a home-services company in Kenya serving Mombasa, Nairobi and Nakuru. Customers request a job, the team matches them with a vetted fundi and manages the work until it is done. Tradespeople can also join the Fundi Member Club to get more work.

02

The challenge

The client needed a trustworthy way for customers to request a vetted fundi, and a separate path for tradespeople to join, all working smoothly on mobile.

Customers needed to trust who would arrive at their door

Quote requests had to capture job details clearly

Fundis needed their own sign-up and login flow

Most visitors browse on their phones

03

Goals we agreed

1

Make requesting a vetted fundi quick and clear

2

Give fundis a simple way to join and log in

3

Launch a fast, mobile-first website

04

Process and build

1

Step 1

Discovery and brand

✓ Discovery call with the client

✓ Brief passed to the team

✓ Colour and brand research

✓ Brand guidelines shared for sign-off

2

Step 2

SEO structure and UX

✓ SEO, AEO and GEO page structure

✓ Sitemap and page list

✓ Quote and sign-up journeys

✓ Mobile-first layouts

3

Step 3

UI design and approval

✓ 11 pages designed for desktop and mobile

✓ Client review and feedback

✓ Final design approved

✓ Client signs up for development

4

Step 4

Development and launch

✓ Build from the approved design

✓ Quote and registration forms

✓ Device testing

✓ Launch

05

Screens from the live site

Fundi Bora Services — designed and developed by SERPISTAN

Homepage: Desktop and mobile.

Fundi Bora Services — key pages designed by SERPISTAN

Key pages: Home, services and quote pages.

Fundi Bora Services — services page, built and live

Services: 21 services grouped by category.

Fundi Bora Services website on mobile phones

Mobile: Home, services and quote on mobile.

07

What made the difference

Brand first, then pages

Agreeing the brand guidelines early kept every page consistent.

SEO structure before design

Planning headings, sections and FAQs first meant the design was search-ready from day one.

Approval before code

Building only from an approved design kept development fast and on scope.

What we used

Figma

Brand guidelines

Mobile-first responsive build

Hostinger

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